Shipping policy
Shipping Policy
Thank you for shopping with us! We take great care in packaging and shipping your home décor items so they arrive safely and on time.
Processing Time
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Orders are processed within 2–5 business days.
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During high-volume periods or for handmade items, processing may take slightly longer.
Shipping Methods & Delivery
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We ship within the United States.
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Shipping rates are calculated at checkout based on weight, size, and destination.
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Estimated delivery times:
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Standard Shipping: 3–7 business days
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Order Tracking
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Once your order ships, you will receive an email with tracking information.
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Please allow 24–48 hours for tracking to update.
Shipping Damages
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If your item arrives damaged, please contact us within 48 hours with photos of the product and packaging.
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We will work with you to provide a replacement or store credit.
Incorrect Address Policy
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Please double-check your shipping address at checkout.
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If a package is returned due to an incorrect or undeliverable address, the customer is responsible for reshipment costs.
Lost or Stolen Packages
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Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.
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If this occurs, please contact the carrier directly to file a claim.
If you have any questions regarding shipping, feel free to reach out—we’re always happy to help!